Last Updated: August 19, 2026
Alzein Pediatrics Primary & Urgent Care ("Alzein Pediatrics," "we," "us," or "our") operates this website, alzeinpeds.com. This Privacy Policy explains what information we collect through this website and related communications, how we use it, and the choices you have. By using this website, you agree to this Policy.
This Policy covers information collected through our website. Your child’s medical information and health records are protected health information governed by our HIPAA Notice of Privacy Practices, which describes how we use, disclose, and safeguard health information and the rights you have under federal law. If this Policy and the HIPAA Notice ever conflict with respect to health information, the HIPAA Notice controls.
Information you provide: when you call, email, request an appointment, or submit information through this website, we may collect your name, phone number, email address, and the content of your message, including the reason for your visit request.
Automatically collected information: we use Google Analytics, which collects information such as device and browser type, pages visited, approximate location (such as city), and how you found our site. This data is aggregated and does not identify you by name.
Payments: we do not collect payment card information through this website. Online bill payment is handled by Healow Pay, a third-party service with its own privacy practices.
We use information collected through this website to respond to your inquiries and appointment requests, communicate with you about our practice and services, improve our website and patient experience, and comply with legal and regulatory obligations.
Our website uses cookies and Google Analytics to understand how visitors use the site and to improve it. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser opt-out tool. Disabling cookies may affect some site features.
Our website links to third-party services that operate under their own privacy policies, including our patient portal (healow, operated by eClinicalWorks), Healow Pay for online payments, embedded Google Maps, and our social media pages. We encourage you to review those services’ privacy policies. Please do not send medical questions or personal health details through social media.
We do not sell your personal information. We share website-collected information only with service providers who help us operate this website and our communications (under confidentiality obligations), when required by law or valid legal process, or to protect the rights and safety of our patients, staff, or others.
This website is intended for use by parents, guardians, and adult visitors. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information through this website, contact us and we will delete it. Health information about our patients — who are children — is collected in the course of care and protected under our HIPAA Notice of Privacy Practices, not through this website.
We use reasonable safeguards to protect information collected through this website, including encrypted (HTTPS) transmission. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use the patient portal — not email or website forms — for sensitive health communications.
We keep website-collected information only as long as needed for the purposes described in this Policy or as required by law. Medical records are retained in accordance with applicable law and our record-retention policies.
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us. You may also contact us to request access to, correction of, or deletion of personal information collected through this website, subject to legal retention requirements. Requests for your child’s medical records are handled under our HIPAA Notice of Privacy Practices.
We are a United States medical practice serving families in Illinois. Information collected through this website is stored and processed in the United States.
We may update this Policy from time to time. The "Last Updated" date at the top reflects the most recent version. Continued use of the website after changes means you accept the updated Policy.
Alzein Pediatrics Primary & Urgent Care
Phone: 708-424-7600
Email: info@alzeinpeds.com
5102 Museum Drive, Oak Lawn, IL 60453
5540 West 111th Street, Oak Lawn, IL 60453
2850 W 95th Street, Suite 400, Evergreen Park, IL 60805
