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Privacy Policy

Table Of Contents

Last Updated: August 19, 2026

1. Introduction

Alzein Pediatrics Primary & Urgent Care ("Alzein Pediatrics," "we," "us," or "our") operates this website, alzeinpeds.com. This Privacy Policy explains what information we collect through this website and related communications, how we use it, and the choices you have. By using this website, you agree to this Policy.


2. This Policy vs. Our HIPAA Notice

This Policy covers information collected through our website. Your child’s medical information and health records are protected health information governed by our HIPAA Notice of Privacy Practices, which describes how we use, disclose, and safeguard health information and the rights you have under federal law. If this Policy and the HIPAA Notice ever conflict with respect to health information, the HIPAA Notice controls.


3. Information We Collect

Information you provide: when you call, email, request an appointment, or submit information through this website, we may collect your name, phone number, email address, and the content of your message, including the reason for your visit request.

Automatically collected information: we use Google Analytics, which collects information such as device and browser type, pages visited, approximate location (such as city), and how you found our site. This data is aggregated and does not identify you by name.

Payments: we do not collect payment card information through this website. Online bill payment is handled by Healow Pay, a third-party service with its own privacy practices.


4. How We Use Your Information

We use information collected through this website to respond to your inquiries and appointment requests, communicate with you about our practice and services, improve our website and patient experience, and comply with legal and regulatory obligations.


5. Cookies and Analytics

Our website uses cookies and Google Analytics to understand how visitors use the site and to improve it. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser opt-out tool. Disabling cookies may affect some site features.


6. Third-Party Services

Our website links to third-party services that operate under their own privacy policies, including our patient portal (healow, operated by eClinicalWorks), Healow Pay for online payments, embedded Google Maps, and our social media pages. We encourage you to review those services’ privacy policies. Please do not send medical questions or personal health details through social media.


7. How We Share Information

We do not sell your personal information. We share website-collected information only with service providers who help us operate this website and our communications (under confidentiality obligations), when required by law or valid legal process, or to protect the rights and safety of our patients, staff, or others.


8. Children’s Privacy

This website is intended for use by parents, guardians, and adult visitors. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information through this website, contact us and we will delete it. Health information about our patients — who are children — is collected in the course of care and protected under our HIPAA Notice of Privacy Practices, not through this website.


9. Data Security

We use reasonable safeguards to protect information collected through this website, including encrypted (HTTPS) transmission. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use the patient portal — not email or website forms — for sensitive health communications.


10. Data Retention

We keep website-collected information only as long as needed for the purposes described in this Policy or as required by law. Medical records are retained in accordance with applicable law and our record-retention policies.


11. Your Choices and Rights

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us. You may also contact us to request access to, correction of, or deletion of personal information collected through this website, subject to legal retention requirements. Requests for your child’s medical records are handled under our HIPAA Notice of Privacy Practices.


12. International Users

We are a United States medical practice serving families in Illinois. Information collected through this website is stored and processed in the United States.


13. Changes to This Policy

We may update this Policy from time to time. The "Last Updated" date at the top reflects the most recent version. Continued use of the website after changes means you accept the updated Policy.


Contact Us

Alzein Pediatrics Primary & Urgent Care
Phone: 708-424-7600
Email: info@alzeinpeds.com

5102 Museum Drive, Oak Lawn, IL 60453
5540 West 111th Street, Oak Lawn, IL 60453
2850 W 95th Street, Suite 400, Evergreen Park, IL 60805

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Alzein Pediatrics Primary & Urgent Care
Give your child the expert, nurturing healthcare they deserve. Call Alzein Pediatrics Primary & Urgent Care or book online today for routine or urgent appointments.
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Cookies, analytics and advertising on this website

This section lists the outside tools used on the Alzein Pediatrics website, what each one does, and how you can control them. It is generated from the tools detected on the site and was last updated November 9, 2026.

Your choices

When you first visit, a banner asks for your permission. The tools in the first table below do not load until you select “Accept all” or switch them on under “Choose.” Selecting “Reject all” keeps them off. You can change your choice at any time:

We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of advertising tools (the “sale” or “sharing” of personal information under some state laws). This website does not respond to “Do Not Track” browser signals, because there is no common standard for them; please use the privacy choices above or GPC instead.

Tools that load only with your permission

ToolProvided byTypeWhat it doesCookiesMore information
Google AnalyticsGoogle LLCAnalyticsMeasures how visitors use the site: pages viewed, time on page, device and browser type, approximate location (from IP address) and the page that referred you._ga, _ga_*, _gidProvider privacy / opt-out
Google Ads (conversion tracking and remarketing)Google LLCAdvertisingMeasures whether our Google ads lead to calls or appointment requests, and may show our ads to past visitors._gcl_au, IDE, test_cookieProvider privacy / opt-out
Website chat / text-message widgetThird-party communication platformChatLets you send us a message. What you type (and any name, phone or email you give) is processed by the provider.——

Tools needed for the site to work

These load without a choice because the page needs them (for example, to show a map or let you send a form). The provider receives your IP address and basic browser information when they load or when you use them.

ToolProvided byWhat it doesMore information
Google MapsGoogle LLCShows our location on a map. Google receives your IP address and browser information when the map loads.Provider privacy
Google FontsGoogle LLCDisplays the site fonts. Google receives your IP address when fonts load.Provider privacy

Cookies we set ourselves

vis_consent remembers your privacy choice for 12 months. It contains a random ID, your choice and the date.

Record of choices

We keep a record of privacy choices (the random ID, the choice, the date and the page) so we can show which choices were made. It does not include your name or IP address.

Please do not send medical details through website forms or chat; call the office instead.